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Bring your computer into CompuQuest and receive our free, computer diagnostics.

CompuQuest's trained technicians scan for: Viruses, Malware, Registry Errors, Hardware Confliction, and more.

Service Request

When you bring your system in for carry in service, you don't need to lug in a bunch of stuff.

We don't need any monitors, keyboards, mice or cables unless you are having problems with these items. For Laptops, please be sure to bring the AC Adapter ( the power cord).

If you bring in a Printer, please bring the power cord and the cord that goes from the printer to the computer

Busy? Learn about our on-site services

We proudly offer computer services in the following Metro Detroit Cities:

Auburn Hills
Berkley
Beverly Hills
Bingham Farms
Birmingham
Bloomfield Hills
Bloomfield Village
Brownstown Township
Canton
Chesterfield
Clarkston
Clawson
Clinton Township
Commerce Township
Dearborn Heights
Detroit
East Detroit
Eastpointe
Ecorse
Farmington Hills
Ferndale
Flat Rock
Franklin
Fraser
Garden City
Gibraltar
Grosse Ile
Grosse Point Farms
Grosse Pointe Park
Grosse Pointe Shores
Grosse Pointe Woods
Hamtramck
Harper Woods
Highland Park
Holly
Huntington Woods
Inkster
Keego Harbor
Lake Orion
Lathrup Village
Leonard Lincoln Park
Livonia
Macomb
Madison Heights
Melvindale
Milford
Mount Clemens
New Baltimore
New Haven
Northville Township
Novi
Oak Park
Oakland Township
Orchard Lake
Orion
Pleasant Ridge
Plymouth
Pontiac
Redford
River Rouge
Riverview
Rochester Hills
Romulus
Roseville
Royal Oak
Saint Clair Shores
Shelby Township
Southgate
Southfield
Sterling Heights
Taylor
Trenton
Troy
Utica
Walled Lake
Warren
Waterford Township
West Bloomfield
Westland
Woodhaven
Wyandotte

Frequently Asked Questions

Frequently Asked Questions
GENERAL QUESTIONS What are your business hours? What makes you different from other service companies? What areas do you service? COMPUTER QUESTIONS Do you sell used computers? What is a virus? What is a worm? What is a trojan? What is spyware? How do I know if I have a virus?

GENERAL QUESTIONS

What are your business hours?
What makes you different from other service companies?
What areas do you service?

COMPUTER QUESTIONS

Do you sell used computers?
What is a virus?
What is a worm?
What is a trojan?
What is spyware?
How do I know if I have a virus?

WHAT ARE YOUR HOURS?
Monday - Friday: 9 a.m. - 6 p.m. EST Saturday: 10 a.m. - 3 p.m. EST Sunday: Closed

WHAT ARE YOUR HOURS?

Monday - Friday: 9 a.m. - 6 p.m. EST

Saturday: 10 a.m. - 3 p.m. EST

Sunday: Closed

WHAT MAKES YOU DIFFERENT \| Return to Start of Document
People and businesses around Michigan depend on CompuQuest. There are many reasons our customers call CompuQuest instead of someone else. Here are just a few • We understand computers and technology issues. • We come to you with onsite and professional service. • We care about our customers. • We won’t call a job complete until the problem is resolved. CompuQuest provides the service and peace of mind you deserve. Contact us Today!

WHAT MAKES YOU DIFFERENT | Return to Start of Document

People and businesses around Michigan depend on CompuQuest. There are many reasons our customers call CompuQuest instead of someone else. Here are just a few

• We understand computers and technology issues.
• We come to you with onsite and professional service.
• We care about our customers.
• We won’t call a job complete until the problem is resolved.

CompuQuest provides the service and peace of mind you deserve.

WHAT AREAS DO YOU SERVICE? \| Return to Start of Document
CompQuest USA Inc. provides Computer Repair, Sales, Parts & Upgrades, Virus Cleaning, Web Design, and e-Commerce Solutions to people and businesses in the entire Detroit Metropolitian Area. We have provide our services in Michigan cities like: Sterling Heights Mt. Clemens Detroit Macomb Roseville Clinton Township Warren Utica Shelby Township Fraser St.Clair Shores Grosse Pointe Contact us Today!

WHAT AREAS DO YOU SERVICE? | Return to Start of Document

CompQuest USA Inc. provides Computer Repair, Sales, Parts & Upgrades, Virus Cleaning, Web Design, and e-Commerce Solutions to people and businesses in the entire Detroit Metropolitian Area. We have provide our services in Michigan cities like:

Sterling Heights

Mt. Clemens

Detroit

Macomb

Roseville

Clinton Township

Warren

Utica

Shelby Township

Fraser

St.Clair Shores

Grosse Pointe

USED COMPUTERS OR PARTS? \| Return to Start of Document
Yes, we sell new, used and refurbished computers and parts. Visit our Online Store to browse thousands of the newest techonlogy products on the market. Brands like HP, Dell, Gateway, Sony, Mac, and more.

WHAT IS A VIRUS? \| Return to Start of Document
A computer virus is a program – a piece of executable code – that has the unique ability to replicate. Like biological viruses, computer viruses can spread quickly and are often difficult to eradicate. They can attach themselves to just about any type of file and are spread as files that are copied and sent from individual to individual. In addition to replication, some computer viruses share another commonality: a damage routine that delivers the virus payload. While payloads may only display messages or images, they can also destroy files, reformat your hard drive, or cause other damage. If the virus does not contain a damage routine, it can cause trouble by consuming storage space and memory, and degrading the overall performance of your computer. Several years ago most viruses spread primarily via floppy disk, but the Internet has introduced new virus distribution mechanisms. With email now used as an essential business communication tool, viruses are spreading faster than ever. Viruses attached to email messages can infect an entire enterprise in a matter of minutes, costing companies millions of dollars annually in lost productivity and clean-up expenses. Viruses won't go away anytime soon: More than 60,000 have been identified, and 400 new ones are created every month, according to the International Computer Security Association (ICSA). With numbers like this, it's safe to say that most organizations will regularly encounter virus outbreaks. No one who uses computers is immune to viruses.

WHAT IS A VIRUS? | Return to Start of Document

A computer virus is a program – a piece of executable code – that has the unique ability to replicate. Like biological viruses, computer viruses can spread quickly     and are often difficult to eradicate. They can attach themselves to just about any    type of file and are spread as files that are copied and sent from individual to individual.

In addition to replication, some computer viruses share another commonality: a damage routine that delivers the virus payload. While payloads may only display messages or images, they can also destroy files, reformat your hard drive, or    cause other damage. If the virus does not contain a damage routine, it can cause trouble by consuming storage space and memory, and degrading the overall performance of your computer.

Several years ago most viruses spread primarily via floppy disk, but the Internet    has introduced new virus distribution mechanisms. With email now used as an essential business communication tool, viruses are spreading faster than ever. Viruses attached to email messages can infect an entire enterprise in a matter of minutes, costing companies millions of dollars annually in lost productivity and clean-up expenses.

Viruses won't go away anytime soon: More than 60,000 have been identified, and 400 new ones are created every month, according to the International Computer Security Association (ICSA). With numbers like this, it's safe to say that most organizations will regularly encounter virus outbreaks. No one who uses computers is immune to viruses.

WHAT IS A WORM? \| Return to Start of Document
A worm is a computer program that has the ability to copy itself from machine to machine. Worms normally move around and infect other machines through computer networks. Using a network, a worm can expand from a single copy incredibly quickly. For example, the Code Red worm replicated itself over 250,000 times in approximately nine hours on July 19, 2001. A worm usually exploits some sort of security hole in a piece of software or the operating system. For example, the Slammer worm (which caused mayhem in January 2003) exploited a hole in Microsoft's SQL server. Worms use up computer time and network bandwidth when they are replicating, and they often have some sort of evil intent. A worm called Code Red made huge headlines in 2001. Experts predicted that this worm could clog the Internet so effectively that things would completely grind to a halt. The Code Red worm slowed down Internet traffic when it began to replicate itself, but not nearly as badly as predicted. Each copy of the worm scanned the Internet for Windows NT or Windows 2000 servers that do not have the Microsoft security patch installed. Each time it found an unsecured server, the worm copied itself to that server. The new copy then scanned for other servers to infect. Depending on the number of unsecured servers, a worm could conceivably create hundreds of thousands of copies.

WHAT IS A WORM? | Return to Start of Document

A worm is a computer program that has the ability to copy itself from machine to machine. Worms normally move around and infect other machines through computer networks. Using a network, a worm can expand from a single copy incredibly quickly. For example, the Code Red worm replicated itself over 250,000 times in approximately nine hours on July 19, 2001. A worm usually exploits some sort of security hole in a piece of software or the operating system. For example,    the Slammer worm (which caused mayhem in January 2003) exploited a hole in Microsoft's SQL server.

Worms use up computer time and network bandwidth when they are replicating,    and they often have some sort of evil intent. A worm called Code Red made huge headlines in 2001. Experts predicted that this worm could clog the Internet so effectively that things would completely grind to a halt.

The Code Red worm slowed down Internet traffic when it began to replicate itself, but not nearly as badly as predicted. Each copy of the worm scanned the Internet    for Windows NT or Windows 2000 servers that do not have the Microsoft security patch installed. Each time it found an unsecured server, the worm copied itself to that server. The new copy then scanned for other servers to infect. Depending on   the number of unsecured servers, a worm could conceivably create hundreds of thousands of copies.

WHAT IS A TROJAN? \| Return to Start of Document
A Trojan is a piece of code that performs unexpected or unauthorized, often malicious, actions. The main difference between a Trojan and a virus is the inability to replicate. Trojans cause damage, unexpected system behavior, and compromise the security of systems, but do not replicate. If it replicates, then it should be classified as a virus. A Trojan, coined from Greek mythology's Trojan horse, typically comes in good packaging but has some hidden malicious intent within its code. When a Trojan is executed users will likely experience unwanted system problems in operation, and sometimes loss of valuable data

WHAT IS A TROJAN? | Return to Start of Document

A Trojan is a piece of code that performs unexpected or unauthorized, often malicious, actions. The main difference between a Trojan and a virus is the inability to replicate. Trojans cause damage, unexpected system behavior, and compromise the security of systems, but do not replicate. If it replicates, then it should be classified as a virus.

A Trojan, coined from Greek mythology's Trojan horse, typically comes in good packaging but has some hidden malicious intent within its code. When a Trojan is executed users will likely experience unwanted system problems in operation, and sometimes loss of valuable data

WHAT IS SPYWARE? \| Return to Start of Document
Spyware sneaks onto your machine when you download many file-sharing services, open infected e-mails, or click on dubious Internet pop-up ads. They can manipulate your system, record your habits, and steal your passwords and credit card numbers. Depending on their degree of aggressiveness, they can steal your privacy or even your identity. And they can be terribly difficult to remove.

DO I HAVE A VIRUS? \| Return to Start of Document
You must remember that there are very many things that can go wrong with your computer and a virus is not always to blame. The only way you can know whether or not your computer is infected is by scanning your machine with an up to date anti-virus program. Try some of these Free Anti-Virus Products: Housecall by Trend Micro AVG Anti-Virus - Free Edition Avira Anti-Virus